Enrol a device to Kynection MDM for Android Enterprise devices

Device must be started from a 'Factory Reset' state to complete these steps. If Factory Reset is required, please contact Kynection for device Wipe and Un-enrollment from Mobicontrol.

1. Power on device
2. When presented with the first 'Welcome' screen, tap the background (not the buttons) repeatedly with your finger
   
   
   
3. After several taps, a QR code reader will appear
   
   
4. Scan the relevant QR code (provided by Kynection)
   
   
   
5. If no mobile data SIM is in the phone, you will be prompted to Add a Wifi Network. Choose the WIFI network and enter the Password.
   
   
   
6. Progress through the following setup screens
   
   
   
7. Accept any required options, and continue through the Android setup screens
   
   
   
8. When you have progressed through them all, Mobicontrol will open. Click Enrol when prompted (sometimes this happens automatically)
   
   
   
9. After some time, Mobicontrol will progress to a Pending Actions screen. Tap on the License activation option.
   
   
   
10. Licence activation may take some time. Once complete, more pending actions will appear. Each option must be selected to complete enrolment.
    
    In the background apps will begin installing, occasionally these apps will open once installed, if this happens, just navigate back to Mobicontrol.
    
    
    
    
    • If a Lockdown screen is configured for your devices, it may activate and cover up the Mobicontrol permissions granting. To disable the Lockdown, hold down the back arrow on the Android device.
      
      
    • Click Administrator on the Actions pop up that appears.
      
    • Enter the Password and click ok. The Lockdown screen will close.
      
      
11. If there is a Password Policy, tap this, and add a Password or Pin.
    
    
    
12. Navigate back to Mobicontrol. For the remaining permissions, one by one, tap on the permission
    
    
    
13. This will open a list of apps. Find Mobicontrol and flick the switch to on.
    
    
    
14. Repeat for any remaining permissions
15. Once all permissions are granted, Mobicontrol will load into it's main menu
16. Here you can see the device's name, which is how it will appear in the Mobicontrol Web Console
    
    
    
17. You can now complete any additional configuration, as required by your organisation
    
    
18. If the Lockdown screen is needed to be re-enabled, open up the Mobicontrol app, and hold down the back arrow on the Android Device. A pop-up will appear. Click User Mode and the Lockdown will reactivate.
    

Document version: KIM-Manual-01-V3